| Headquarters | Bulgaria | Gibraltar |
| Payment | Card, PayPal and Crypto | Card, PayPal, Google Pay and Apple Pay |
| Free trial | No free trial; the residential product has a 3-day trial with 500 MB for $1.99 | None; the FAQ says trial proxies are not offered |
| Refunds | Full refund if the order is checked within 24 hours of payment and the IPs don't work and can't be replaced, can't be authorized, or the location isn't available; other problems get a replacement; none on rentals of 3 days or less; crypto payments aren't refunded to the wallet | 3 days (72 hours) on a new MSP 50 or MPP 1, 5, 10, 20 or 50 plan, once per customer; larger shared and private plans, renewals, custom and upgraded plans, and Sneakers, PokemonGo and Tickets plans are not refundable |
| Identity checks | None at checkout (email and payment only); the terms let Geonix require third-party KYC (Sumsub is named) and an explanation of the purpose of use, and refuse access if the checks aren't completed | MPP may request ID and payment-method verification at any time; accounts that don't comply within 7 days can be limited, then suspended |
| Prices checked | 25 Oct 2026 | 24 Oct 2026 |
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