| Headquarters | Bulgaria | Hong Kong |
| Payment | Card, PayPal and Crypto | Crypto and Alipay |
| Free trial | No free trial; the residential product has a 3-day trial with 500 MB for $1.99 | 500 MB of free traffic for new users; the help docs say it is not enabled automatically and has to be requested from support after sign-up |
| Refunds | Full refund if the order is checked within 24 hours of payment and the IPs don't work and can't be replaced, can't be authorized, or the location isn't available; other problems get a replacement; none on rentals of 3 days or less; crypto payments aren't refunded to the wallet | Fees are non-refundable, except a full refund if a purchase is inactive or defective in the first 24 hours and support can't fix it in that time (proof required) |
| Identity checks | None at checkout (email and payment only); the terms let Geonix require third-party KYC (Sumsub is named) and an explanation of the purpose of use, and refuse access if the checks aren't completed | Email and password at sign-up and no further verification to reach the dashboard (help docs); the terms say it may ask for identity verification |
| Prices checked | 25 Oct 2026 | 25 Oct 2026 |
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