| Headquarters | United States | Hong Kong |
| Payment | Card, Apple Pay, Google Pay, Alipay, Crypto and Bank transfer | Crypto and Alipay |
| Free trial | No free trial; new users can buy a one-time $5 Intro plan (5 GB residential) | 500 MB of free traffic for new users; the help docs say it is not enabled automatically and has to be requested from support after sign-up |
| Refunds | 7 days, first Intro plan purchase only; not for crypto payments; may be refused if under 20% of the traffic remains | Fees are non-refundable, except a full refund if a purchase is inactive or defective in the first 24 hours and support can't fix it in that time (proof required) |
| Identity checks | None up front; ID verification may be requested if use is unclear or misuse is suspected | Email and password at sign-up and no further verification to reach the dashboard (help docs); the terms say it may ask for identity verification |
| Prices checked | 24 Oct 2026 | 25 Oct 2026 |