| Headquarters | Hong Kong | United States |
| Payment | Crypto and Alipay | Card, PayPal, Crypto, Google Pay and Apple Pay |
| Free trial | 500 MB of free traffic for new users; the help docs say it is not enabled automatically and has to be requested from support after sign-up | Listed on product pages: residential 500 MB for 24 hours; 5 datacenter or ISP proxies, or 1 mobile proxy, for 3 days. Help center: trials go to companies after checks of registration and ownership, and individuals should buy the smallest residential package |
| Refunds | Fees are non-refundable, except a full refund if a purchase is inactive or defective in the first 24 hours and support can't fix it in that time (proof required) | None after payment, except a full refund if a purchased service is inactive or materially defective in the first 24 hours and can't be fixed in that time; other refunds at the company's discretion |
| Identity checks | Email and password at sign-up and no further verification to reach the dashboard (help docs); the terms say it may ask for identity verification | Email verification at sign-up; extra payment checks where fraud is suspected; company verification for free trials |
| Prices checked | 25 Oct 2026 | 25 Oct 2026 |