| Headquarters | – | United States |
| Payment | Card, Crypto, Alipay and Bank transfer | Card, PayPal, Crypto, Google Pay and Apple Pay |
| Free trial | Free trial on request through customer service; its size and terms aren't stated | Listed on product pages: residential 500 MB for 24 hours; 5 datacenter or ISP proxies, or 1 mobile proxy, for 3 days. Help center: trials go to companies after checks of registration and ownership, and individuals should buy the smallest residential package |
| Refunds | No refunds once the service is delivered and data transfer has started; unusable IPs are credited back to the account balance. Only the first refund can go to the original payment method, for a fee (Alipay 3%, card 5%, USDT $2) | None after payment, except a full refund if a purchased service is inactive or materially defective in the first 24 hours and can't be fixed in that time; other refunds at the company's discretion |
| Identity checks | Email, password and captcha at sign-up; the AML policy (effective 21 September 2026) says it may require identity or business verification on a risk basis and screens against sanctions lists | Email verification at sign-up; extra payment checks where fraud is suspected; company verification for free trials |
| Prices checked | 25 Oct 2026 | 25 Oct 2026 |