| Headquarters | United States | – |
| Payment | Card, PayPal, Crypto, Google Pay and Apple Pay | Card, PayPal, Alipay, Bank transfer and Crypto |
| Free trial | Listed on product pages: residential 500 MB for 24 hours; 5 datacenter or ISP proxies, or 1 mobile proxy, for 3 days. Help center: trials go to companies after checks of registration and ownership, and individuals should buy the smallest residential package | Free usage for new accounts, amount not stated; no credit card required. Any remaining trial credit expires when you top up |
| Refunds | None after payment, except a full refund if a purchased service is inactive or materially defective in the first 24 hours and can't be fixed in that time; other refunds at the company's discretion | Paid subscription fees and credits are non-refundable except where the law requires; refund requests are considered case by case at the company's discretion |
| Identity checks | Email verification at sign-up; extra payment checks where fraud is suspected; company verification for free trials | Every account is screened for its use case before activation. No KYC for a basic package; unlocking thread limits or an enterprise package brings a compliance check that may include a video call |
| Prices checked | 25 Oct 2026 | 25 Oct 2026 |