| Headquarters | Cyprus | United Kingdom |
| Payment | Card, PayPal, Crypto and Bank transfer | Card, Crypto and Bank transfer |
| Free trial | No free trial; enterprise teams can request a free proof of concept | No free trial; the free Sandbox account needs a $25 minimum credit top-up |
| Refunds | Refund or replacement within 24 hours of receiving the proxies, if support confirms the problem | Plan fees, top-ups and overage are non-refundable unless SOAX decides otherwise or consumer law requires |
| Identity checks | Not required up front; Sumsub ID and face check to unlock restricted sites such as banks and crypto exchanges on static and mobile proxies, or when Proxy-Seller asks | Sanctions screening and dashboard checks before the first purchase; government ID needed for crypto payments or access beyond default limits |
| Prices checked | 24 Oct 2026 | 24 Oct 2026 |
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