| Headquarters | – | Singapore |
| Payment | Card, Crypto, Alipay and Bank transfer | Card, Crypto, Alipay and Bank transfer |
| Free trial | Free trial on request through customer service; its size and terms aren't stated | 3-day trial for $5 with 10 GB on residential plans up to 500 GB and datacenter plans up to 2 TB, renewing automatically; 1 TB free for 7 days for businesses expecting 500 GB+ a month, by application; none for ISP proxies |
| Refunds | No refunds once the service is delivered and data transfer has started; unusable IPs are credited back to the account balance. Only the first refund can go to the original payment method, for a fee (Alipay 3%, card 5%, USDT $2) | Within 7 days of the charge and only for the latest billing cycle: billing errors, unauthorized charges, a first trial auto-renewal reported within 24 hours, or a setup failure unresolved for 48 hours; none if more than 5% of the bandwidth is used; paid trials and crypto payments are non-refundable |
| Identity checks | Email, password and captcha at sign-up; the AML policy (effective 21 September 2026) says it may require identity or business verification on a risk basis and screens against sanctions lists | Government ID or business registration for every account, and each use case is reviewed before activation |
| Prices checked | 25 Oct 2026 | 24 Oct 2026 |