| Headquarters | – | Switzerland |
| Payment | Card, Crypto, Alipay and Bank transfer | Card, PayPal, Crypto, Apple Pay, Google Pay, Alipay and WeChat Pay |
| Free trial | Free trial on request through customer service; its size and terms aren't stated | 1 day on Core Residential, 3 days on most other plans; payment details required; renews at the plan price unless cancelled |
| Refunds | No refunds once the service is delivered and data transfer has started; unusable IPs are credited back to the account balance. Only the first refund can go to the original payment method, for a fee (Alipay 3%, card 5%, USDT $2) | 30 days on the first purchase per product category if under 1 GB or 10% of the data is used; not for static residential IPs, pay-as-you-go traffic or crypto payments |
| Identity checks | Email, password and captcha at sign-up; the AML policy (effective 21 September 2026) says it may require identity or business verification on a risk basis and screens against sanctions lists | Not required by default; some activities may require verification through a partner |
| Prices checked | 25 Oct 2026 | 24 Oct 2026 |
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