| Headquarters | – | United States |
| Payment | Card, Crypto, Alipay and Bank transfer | Card, PayPal and Crypto |
| Free trial | Free trial on request through customer service; its size and terms aren't stated | – |
| Refunds | No refunds once the service is delivered and data transfer has started; unusable IPs are credited back to the account balance. Only the first refund can go to the original payment method, for a fee (Alipay 3%, card 5%, USDT $2) | Within 24 hours of the first purchase only, for deposits up to $100. Mobile ports: only a single 1-day or 3-day plan with at most 2 ports. GB plans: only the first 1 GB used. ISP and static orders can't be cancelled (a failed IP is replaced); crypto payments aren't refundable |
| Identity checks | Email, password and captcha at sign-up; the AML policy (effective 21 September 2026) says it may require identity or business verification on a risk basis and screens against sanctions lists | None at sign-up; the terms let the company ask for identity or location documents for sanctions checks, and bar users in Iran, North Korea, Myanmar, Russia and Belarus |
| Prices checked | 25 Oct 2026 | 24 Oct 2026 |
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