| Headquarters | Singapore | United States |
| Payment | Card, Crypto, Alipay and Bank transfer | Card, PayPal and Crypto |
| Free trial | 3-day trial for $5 with 10 GB on residential plans up to 500 GB and datacenter plans up to 2 TB, renewing automatically; 1 TB free for 7 days for businesses expecting 500 GB+ a month, by application; none for ISP proxies | – |
| Refunds | Within 7 days of the charge and only for the latest billing cycle: billing errors, unauthorized charges, a first trial auto-renewal reported within 24 hours, or a setup failure unresolved for 48 hours; none if more than 5% of the bandwidth is used; paid trials and crypto payments are non-refundable | Within 24 hours of the first purchase only, for deposits up to $100. Mobile ports: only a single 1-day or 3-day plan with at most 2 ports. GB plans: only the first 1 GB used. ISP and static orders can't be cancelled (a failed IP is replaced); crypto payments aren't refundable |
| Identity checks | Government ID or business registration for every account, and each use case is reviewed before activation | None at sign-up; the terms let the company ask for identity or location documents for sanctions checks, and bar users in Iran, North Korea, Myanmar, Russia and Belarus |
| Prices checked | 24 Oct 2026 | 24 Oct 2026 |
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