| Headquarters | Switzerland | Hong Kong |
| Payment | Card, PayPal, Crypto, Apple Pay, Google Pay, Alipay and WeChat Pay | Crypto and Alipay |
| Free trial | 1 day on Core Residential, 3 days on most other plans; payment details required; renews at the plan price unless cancelled | 500 MB of free traffic for new users; the help docs say it is not enabled automatically and has to be requested from support after sign-up |
| Refunds | 30 days on the first purchase per product category if under 1 GB or 10% of the data is used; not for static residential IPs, pay-as-you-go traffic or crypto payments | Fees are non-refundable, except a full refund if a purchase is inactive or defective in the first 24 hours and support can't fix it in that time (proof required) |
| Identity checks | Not required by default; some activities may require verification through a partner | Email and password at sign-up and no further verification to reach the dashboard (help docs); the terms say it may ask for identity verification |
| Prices checked | 24 Oct 2026 | 25 Oct 2026 |
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