| Headquarters | Singapore | United States |
| Payment | Card, Crypto, Alipay and Bank transfer | Card, PayPal and Crypto |
| Free trial | 3-day trial for $5 with 10 GB on residential plans up to 500 GB and datacenter plans up to 2 TB, renewing automatically; 1 TB free for 7 days for businesses expecting 500 GB+ a month, by application; none for ISP proxies | Free 48-hour trial on proxy plans, no credit card; requested through a form and subject to approval |
| Refunds | Within 7 days of the charge and only for the latest billing cycle: billing errors, unauthorized charges, a first trial auto-renewal reported within 24 hours, or a setup failure unresolved for 48 hours; none if more than 5% of the bandwidth is used; paid trials and crypto payments are non-refundable | Within 3 days of the first purchase, for technical issues, misrepresentation or an unauthorized purchase |
| Identity checks | Government ID or business registration for every account, and each use case is reviewed before activation | No ID check stated; fraud screening can cancel orders that use a VPN, a virtual card or inconsistent checkout details |
| Prices checked | 24 Oct 2026 | 25 Oct 2026 |
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