| Headquarters | United States | United Kingdom |
| Payment | Card, PayPal and Crypto | Card, PayPal and Crypto |
| Free trial | Free 48-hour trial on proxy plans, no credit card; requested through a form and subject to approval | 1 static proxy free for 2 days; one-time paid 10 GB packs for rotating products ($10 residential, $5 ISP, $3.50 datacenter), valid 30 days |
| Refunds | Within 3 days of the first purchase, for technical issues, misrepresentation or an unauthorized purchase | Within 24 hours of the first purchase if the plan wasn't substantially used (Terms of Service); crypto payments are non-refundable, and the pricing page accepts them only for orders over $50 a month |
| Identity checks | No ID check stated; fraud screening can cancel orders that use a VPN, a virtual card or inconsistent checkout details | Anti-fraud screening on every sign-up; some accounts (about 25% of new registrations) must pass a government ID and liveness check before activation, and sign-ups from VPN, proxy or hosting IPs may be asked to verify |
| Prices checked | 25 Oct 2026 | 24 Oct 2026 |
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