| Headquarters | United States | United States |
| Payment | Card, PayPal and Crypto | Card, PayPal, Crypto, Google Pay and Apple Pay |
| Free trial | Free 48-hour trial on proxy plans, no credit card; requested through a form and subject to approval | Listed on product pages: residential 500 MB for 24 hours; 5 datacenter or ISP proxies, or 1 mobile proxy, for 3 days. Help center: trials go to companies after checks of registration and ownership, and individuals should buy the smallest residential package |
| Refunds | Within 3 days of the first purchase, for technical issues, misrepresentation or an unauthorized purchase | None after payment, except a full refund if a purchased service is inactive or materially defective in the first 24 hours and can't be fixed in that time; other refunds at the company's discretion |
| Identity checks | No ID check stated; fraud screening can cancel orders that use a VPN, a virtual card or inconsistent checkout details | Email verification at sign-up; extra payment checks where fraud is suspected; company verification for free trials |
| Prices checked | 25 Oct 2026 | 25 Oct 2026 |
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