| Headquarters | Hong Kong | United Kingdom |
| Payment | Card, Crypto, Alipay and WeChat Pay | Card, Crypto and Bank transfer |
| Free trial | No free trial; the smallest purchases are 1 GB of Budget traffic ($1.50) or one IP for one day ($0.25 datacenter, $0.50 static ISP) | No free trial; the free Sandbox account needs a $25 minimum credit top-up |
| Refunds | Wallet top-ups can't be refunded or exchanged back to cash; a static IP that fails during its lease is refunded for the remaining days (legacy refund policy); other faults go through a support ticket | Plan fees, top-ups and overage are non-refundable unless SOAX decides otherwise or consumer law requires |
| Identity checks | None described; sign-up needs only an email. The Terms (Chinese only) reserve the right to verify users and refuse any user | Sanctions screening and dashboard checks before the first purchase; government ID needed for crypto payments or access beyond default limits |
| Prices checked | 24 Oct 2026 | 24 Oct 2026 |
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