| Headquarters | United States | United Kingdom |
| Payment | Card, PayPal, Google Pay and Apple Pay | Card, Crypto and Bank transfer |
| Free trial | Free trial with no card on self-serve rotating products (50 MB on residential); not for static IPs; mobile test bandwidth through sales | No free trial; the free Sandbox account needs a $25 minimum credit top-up |
| Refunds | 2-day money-back guarantee on static proxies; bandwidth bought for residential and rotating ISP/datacenter is generally not refunded | Plan fees, top-ups and overage are non-refundable unless SOAX decides otherwise or consumer law requires |
| Identity checks | Sumsub ID check when use looks risky and to unblock .gov, .edu and banking sites; Scale Residential needs a business compliance review | Sanctions screening and dashboard checks before the first purchase; government ID needed for crypto payments or access beyond default limits |
| Prices checked | 24 Oct 2026 | 24 Oct 2026 |