| Headquarters | Switzerland | Hong Kong |
| Payment | Card, PayPal, Crypto, Apple Pay, Google Pay, Alipay and WeChat Pay | Card, Alipay and Crypto |
| Free trial | 1 day on Core Residential, 3 days on most other plans; payment details required; renews at the plan price unless cancelled | Free test on request through support; the homepage pop-up says 500 MB of traffic |
| Refunds | 30 days on the first purchase per product category if under 1 GB or 10% of the data is used; not for static residential IPs, pay-as-you-go traffic or crypto payments | Refund Policy and Terms: purchases are final once the service is activated or traffic is allocated, with discretionary refunds for technical failure, duplicate charges or legal requirements. The FAQ instead gives 14 days for new users who bought through support and used under 1 GB, and excludes unlimited, static and crypto-paid plans |
| Identity checks | Not required by default; some activities may require verification through a partner | The privacy policy mentions real-name authentication data at registration; no ID check is described on the pricing or sign-up pages |
| Prices checked | 24 Oct 2026 | 25 Oct 2026 |
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