| Headquarters | Singapore | Hong Kong |
| Payment | Card, Crypto, Alipay and Bank transfer | Card, Apple Pay, Google Pay, Crypto, Alipay and Bank transfer |
| Free trial | 3-day trial for $5 with 10 GB on residential plans up to 500 GB and datacenter plans up to 2 TB, renewing automatically; 1 TB free for 7 days for businesses expecting 500 GB+ a month, by application; none for ISP proxies | $5 for 3 days, applied at checkout, with the full plan price due on day 3; available on Private residential, Static USA datacenter and Mobile, not on Premium residential |
| Refunds | Within 7 days of the charge and only for the latest billing cycle: billing errors, unauthorized charges, a first trial auto-renewal reported within 24 hours, or a setup failure unresolved for 48 hours; none if more than 5% of the bandwidth is used; paid trials and crypto payments are non-refundable | 3-day money-back guarantee, requested within 72 hours of purchase; not available for bank transfer or crypto and local-method gateway payments, or if you already subscribed to or trialled the same product |
| Identity checks | Government ID or business registration for every account, and each use case is reviewed before activation | Email verification plus ID verification (personal details and an identity document); proxy credentials are released only after both |
| Prices checked | 24 Oct 2026 | 24 Oct 2026 |