| Headquarters | Singapore | Hong Kong |
| Payment | Card, PayPal, Bank transfer, Google Pay and Apple Pay | Card, Crypto, Alipay and WeChat Pay |
| Free trial | Paid 7-day trial with 1 GB: $4 residential, $6 residential IPv6, $8 mobile; $3 for 5 GB on shared datacenter; card or PayPal only; becomes a paid plan unless cancelled | No free trial; the smallest purchases are 1 GB of Budget traffic ($1.50) or one IP for one day ($0.25 datacenter, $0.50 static ISP) |
| Refunds | Only for accidental double payments and service outages; none once a trial has started, more than 10 days after payment, or for payments under $5; ISP and datacenter proxies are not refunded or replaced once assigned, except for a fault on Infatica's side | Wallet top-ups can't be refunded or exchanged back to cash; a static IP that fails during its lease is refunded for the remaining days (legacy refund policy); other faults go through a support ticket |
| Identity checks | Government ID and selfie check (Veriff) before the first purchase or top-up; use cases are reviewed before activation | None described; sign-up needs only an email. The Terms (Chinese only) reserve the right to verify users and refuse any user |
| Prices checked | 24 Oct 2026 | 24 Oct 2026 |
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