| Headquarters | Serbia | United States |
| Payment | Card and Crypto | Card and Crypto |
| Free trial | No free trial; the shortest mobile rental is 1 day (US lines from $8) | Residential Flex only, for eligible accounts: up to 1 GB for 7 days at $0, with a card and an automatic top-up mandate |
| Refunds | Payments are final except service defects reported within 24 hours of payment, refunded to the account balance; no refund once 500 MB or more of a traffic package is used. Proxies are not replaced for a wrong choice or change of mind. For rotating residential, support returns unused paid traffic to the balance on cancellation, but not promo bonus traffic | Within 7 days of purchase, only for a verified failure of Databay's network and with no more than 100 MB used; blocks by target sites don't count. Otherwise sales are final; EU and UK consumers keep a 14-day statutory withdrawal right |
| Identity checks | None stated at purchase; account verification is optional and raises limits, and the homepage says KYC and extra payment checks are triggered by suspicious activity | None required to register or buy; an ID and selfie check (via Persona) can be requested in an account review. U.S. billing addresses and customers in Russia, Belarus, Iran, Cuba, Syria, North Korea and Myanmar are not eligible to buy |
| Prices checked | 25 Oct 2026 | 25 Oct 2026 |
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