| Headquarters | United States | – |
| Payment | Card and Crypto | Card, PayPal and Crypto |
| Free trial | Residential Flex only, for eligible accounts: up to 1 GB for 7 days at $0, with a card and an automatic top-up mandate | Limited free trial for qualified business customers, on request through sales |
| Refunds | Within 7 days of purchase, only for a verified failure of Databay's network and with no more than 100 MB used; blocks by target sites don't count. Otherwise sales are final; EU and UK consumers keep a 14-day statutory withdrawal right | One-time 7-day money-back guarantee on the initial purchase, claimed by ticket within 7 days (Terms of Service); the FAQ page says 24 hours |
| Identity checks | None required to register or buy; an ID and selfie check (via Persona) can be requested in an account review. U.S. billing addresses and customers in Russia, Belarus, Iran, Cuba, Syria, North Korea and Myanmar are not eligible to buy | – |
| Prices checked | 25 Oct 2026 | 24 Oct 2026 |
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